Director of Operations

Associate Director/Director – Reverse Logistics

Location: Delhi NCR/ Pune

Role Overview:

We are looking for a seasoned Operations Leader to lead the overall operations for the

Reverse Logistics function at XpressBees. This role will own end-to-end operational

performance across all reverse logistics hubs, drive regional accountability, and ensure

scalability with high efficiency.

The ideal candidate comes from the logistics/3PL ecosystem and has deep

experience in managing large-scale ground operations, especially building and

managing a strong rider/delivery associate network.

Key Responsibilities:

1. Operations Ownership

Combined hubs)

2. Regional Accountability

3. Network . Rider Ecosystem

4. Process Excellence . Scale

5. Stakeholder Management

Experience:

• Experience: .10 years in operations, preferably in logistics / 3PL / e-commerce

supply chain

• Proven experience managing large, multi-city operations

• Strong background in last-mile / reverse logistics/rider network management

• Demonstrated ability to scale operations efficiently

• Experience in handling hub-based operations and regional teams

• Strong analytical mindset with data-driven decision-making

Must-Have Skills:

• Operations management at scale

• Rider/delivery network building . optimization

• Team leadership across geographies

Other Requirements:

• Immediate/short notice joiners preferred

• Willingness to travel extensively across hubs