Business Development Director

Job Title: Business Development Director - IT Manufacturing Operations & Services

Company Industry: Life Sciences / Pharmaceutical Technology & Consulting

Reporting to: Senior Director - Business Development

Role Overview

The Business Development Director IT Manufacturing Operations & Services will drive the end-to-end sales strategy and business growth of IT Services offerings across key geographies, including Digitization of Manufacturing Operations, Managed IT Services, IT Infrastructure, IT Consulting, and related services for manufacturing & quality labs in Pharma & Life Sciences.

The role covers lead generation, prospecting, requirements gathering, opportunity identification, project scoping with internal SMEs, proposal generation, techno-commercial discussions, negotiations, sales closure, and post-sale account management.

The ideal candidate is a highly networked, results-oriented, sales-driven professional with an entrepreneurial mindset and a proven track record of selling to CIOs & CXOs from Manufacturing & Quality functions in the Pharma & Life Sciences industry.

Responsibilities

Sales & Revenue Growth


Own and achieve business targets while driving revenue growth across IT Services offerings.
Identify, qualify, and convert prospective clients through networking, prospecting, competitor analysis, and strategic outreach.
Drive business development through cold calling, client meetings, networking, and consultative selling to CIOs and Manufacturing & Quality CXOs.
Develop and execute sales strategies aligned with business objectives and market trends.
Identify client challenges and IT service gaps using a consultative approach.
Deliver impactful sales presentations, secure client commitment, and ensure smooth handover to the Delivery team.
Lead contract negotiations and pricing discussions with BD & practice leaders.

Client Engagement & Relationship Management


Manage the complete sales cycle from prospecting to post-sale relationship management.
Build long-term relationships to generate repeat business and referrals.
Conduct regular client follow-ups to identify business needs and cross-selling opportunities.
Work closely with IT Services, implementation, and marketing teams to ensure seamless delivery.
Recommend customized solutions to improve Manufacturing, Quality, and Operations functions.

Marketing & Brand Positioning


Partner with marketing to develop campaigns, digital content, and lead-generation initiatives.
Represent the organization at industry conferences, summits, networking forums, and corporate events.
Ensure effective collaboration between sales and marketing teams.
Utilize social media, PR, and digital marketing to improve visibility and generate inbound leads.

Process & Performance Management


Track sales performance, pipeline growth, revenue, lead conversions, and customer engagement.
Improve BD processes by streamlining workflows and implementing best practices.
Maintain accurate CRM records for leads, prospects, sales activities, and client interactions.
Share business insights and market intelligence with BD Leaders & Practice Leads.
Monitor industry trends, competitors, and emerging IT service demands to strengthen sales strategy.

Key Requirements


Minimum 16+ years of experience in B2B consultative & solution sales within IT Services, focused on digitization in Manufacturing, Operations & Quality for the Pharma & Life Sciences industry.
Proven experience selling to CIOs and CXOs.
Experience driving digitization initiatives including zero-touch operations, smart labs, and IT infrastructure optimization & management.

Skills & Competencies


Strong CIO/CXO network within the Pharma & Life Sciences industry in India & globally.
Strategic consultative selling and solution development skills.
Strong hunter mindset with the ability to generate leads and close deals independently.
Results-driven with a consistent record of achieving revenue targets.
High ownership, initiative, and ability to work independently.
Excellent communication, negotiation, and relationship-building skills.
Willingness to travel for client meetings and business development activities.